Engaging a Caregiver can be an overwhelming decision. You want to make the very best decision. We encourage you to use the tools below prior to selecting a Caregiver, to help guide you as you make your choice.
Section 1. How to Engage a Caregiver ~ Prior to contacting any Agencies, spend some time considering the following:
- Write your own job description of care priorities.
- Check legal, financial and insurance issues.
- How long have they been in business?
- What are the credentials of the owner/operators?
- Are criminal background checks performed?
- What fees are involved? Is a sliding scale available? What do they cover?
- How do you pay? Can you obtain a full statement of expenses for your records?
- How will you be billed? By the hour, week or month?
- How fast can a Caregiver be referred to my loved one?
- Who designs the dates and times needed? Are there any minimums?
- If needed, can you request a Registered Nurse to oversee the care?
- Can you upgrade the level of skills needed within the same day?
- How does the Agency handle complaints?
- Who can you call if the caregiver doesn’t come to work?
- Can the Agency find a relief replacement when requested?
- How do you protect client confidentiality?
- Do you have any special requests?
- Are there any particular lifestyle needs you wish to identify?
- Are there pets involved?
- Are there other family members involved? How?
Section 2: Items Relating to a Caregiver
- Is the Caregiver responsive to your questions?
- Is the Caregiver listening to your verbal directions?
- Can they follow directions?
- Are they professional in their language and attitude?
- Are they compassionate?
- Have the Caregiver provide a brief description of their background.
- Does your loved one have a say in interviewing the caregiver?
- What are the reasons the Caregiver chooses this line of work?
- What do you like about home care?
- What do you find is the most difficult part of working in home care?